My Happy Home is committed to making our website and digital experiences accessible to as many people as possible, including people who use screen readers, screen magnifiers, voice control, switch devices, captions, keyboard-only navigation, or other assistive technology.
Our accessibility goal
We aim to provide a practical, reliable experience that aligns with the spirit of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility is part of how we build trust: if a homeowner needs coverage fast, the website should help them move forward—not make the process harder.
How we support accessible use
- Clear page structure with headings, landmarks, and readable content hierarchy.
- Keyboard-friendly navigation, focus states, and a skip link to main content.
- Text alternatives for meaningful images and descriptive link language.
- Color and spacing choices designed to improve readability and focus visibility.
- Responsive layouts that remain usable across phones, tablets, and desktop screens.
- Human support options if you would rather call or email than use the website.
Known limitations and ongoing work
Accessibility is an ongoing process, not a one-time checklist. Some pages may include third-party tools, embedded forms, or content supplied by outside systems that can change over time. We review issues as we find them and prioritize fixes that improve access to plan details, contact options, and member support pathways.
Compatibility
We test and design for modern browsers and common assistive technologies available on desktop and mobile devices. Because browser/assistive-technology combinations vary, you may still encounter a barrier even when a page works well in another setup.
Need help or found a barrier?
If you have trouble accessing any part of this site, need information in an alternate format, or want help completing a task, please contact us and include the page you were trying to use plus a brief description of the issue.
- Email: [email protected]
- Phone: (855) 797-6944
- Mail: 406 E Wabash St, O'Fallon, MO 63366
Feedback and response
We welcome accessibility feedback in good faith and use it to improve the experience for everyone. When you report a problem, our goal is to acknowledge the request, understand the barrier, and provide a reasonable path forward while a permanent fix is reviewed.
Statement updates
This statement may be updated as the site changes, as standards evolve, or as we improve our review process. Last updated July 2026.